Every day at our Visitor Centers we deal with confused and worried tourists having just run the Sunpass lanes and not knowing what to do. I know that many of you now have to answer the same questions from those confused by the new system. Below is some information that may help you.
Toll by Plate option…..www.tollbyplate.com
The Sunpass transponder works everywhere in south Florida where there is electronic tolling from Tampa south to Miami to include the turnpike and I-95, ect...
Toll by plate is an option that only works on the Turnpike and the expressways around Miami….it does not include I-95 or where there would be sunpass parking lots (like at the airports) ect… Most importantly, where there are still toll booths on the turnpike and on the 836, the toll by plate does not work at these locations. This customer must stop and pay.
Advantage: When you run a toll, the picture of your car plate takes about 24 hours to process. Once it has processed the picture, then the system checks to see if you have an account. In about 2 hours after an account is set up on tollbyplate.com, your vehicle is active, meaning when the system checks and finds your account, no violation is sent to the car rental company. You are safe if you set up an account within 24 hours of running your first toll in your rental car.
Advantage: you can set up your rental car on this system, add money via a credit card or debit and never have to worry about the car rental administrative policies or per-day rate, and you will not fall into any violation with the car rental company….however, remember the use area restrictions mentioned above. With Toll-by-plate they must stop and pay wherever there is still a Toll booth.
How to set Up. Go to www.tollbyplate.com
Click top button: “Create Account”
Then click: “Create Personal Account”
Then fill out basic account information
Next page: security question
Last page: vehicle registration which would be the information about the car being rented and it also asks for a start and end date for the lease.
Final page: add money